Program Modules
Designed to transform managers into leaders
My Leader's Compass
- Why study leadership?
- Defining leadership.
- The 10 most important leadership principles.
- Expectations of leaders.
- The four basic leadership styles.
- Your personal leadership philosophy.
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Communicating as a Leader
- A systems approach to communication.
- Causes of organizational communications problems.
- How messages become distorted.
- Four ways to handle data overload.
- Effective listening.
- Four tips for improving communications.
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Motivating People
- Why motivation is the key to success.
- Maslow's Hierarchy of Needs.
- Herzberg's Two-Factor Theory.
- Goal setting.
- Reinforcement, rewards, and punishment.
- Building a motivational climate.
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Conflict Management
- Managing conflict for continuous improvement.
- The five styles of conflict management.
- Four steps to conflict resolution.
- Establishing a win-win environment.
- Six ways to prevent a conflict from recurring.
- Contrasting assumptions about conflict with implications.
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Leader as Coach
- Nine characteristics of effective coaches.
- Five keys to great coaching.
- Conducting performance coaching.
- Coaching to correct substandard performance.
- How to be a mentor.
- Guidelines for gaining productive feedback.
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Leading Productive Meetings
- Three types of meetings and when to use them.
- Learn the characteristics of successful meetings.
- Properly prepare for a meeting.
- Proper actions to chair a meeting.
- The keys to follow-up after the meeting.
- Coping with dysfunctional behaviors.
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Managing a Leader's Time
- What is your time really worth?
- Four tips for managing your time more effectively.
- Six ways to manage the time of others.
- Seven steps for maximizing time use.
- Identifying and using high-payoff activities.
- Eliminating unnecessary paperwork and e-mail.
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Goal Setting
- The SMART formula for setting goals.
- Providing direction and defining priorities.
- Clarifying roles and responsibilities.
- Linking team and organizational missions.
- Measuring results.
- Rewarding success.
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Personal Leader Profile
- Identifies activities that energize a leader.
- Describes one's most challenging leadership relationships.
- Learn your preferred style and instinctive needs.
- Communicate better with people who are wired differently.
- Describes key issues on how one develops trust.
- Identifies the correct type of feedback needed.
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Executive Coaching
- Personalized leadership coaching.
- Follow-on support to implement leader skills.
- Help in executing your 90 day Action Plan.
- Lasting and sustained personal improvement.
- Resource for discussing leadership challenges.
- Personal picture of long term success.
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